FAQs
Where are you based?
Our address is:
The Leicestershire Flower Farm
Station Road
Upper Broughton
Loughborough
LE14 3BH
The easiest way to find us is to enter ‘The Leicestershire Flower Farm’ into Google Maps, which will guide you right to us.
Alternatively if you prefer What 3 Words, our location is: ///wakes.germinate.feed
When are you open?
We are open only when we have a scheduled event. All experiences are ticketed. You can find information on all our upcoming events and book a ticket here:
https://theleicestershireflowerfarm.co.uk/collections/events
When is the next ‘insert event name’?
You can find information on all our upcoming events and book a ticket here:
https://theleicestershireflowerfarm.co.uk/collections/events
Can I bring my child?
Children are welcome at Pick Your Own (PYO) events and we also offer a selection of events specifically for children and accompanying adults during the season.
You can find information on all our upcoming events and book a ticket here:
https://theleicestershireflowerfarm.co.uk/collections/events
Can I bring my dog?
We love dogs, but unfortunately they aren’t permitted at the flower farm, with the exception of assistance dogs. This helps us provide a safe and enjoyable environment for all our visitors while protecting our flowers and local wildlife. We appreciate your understanding and kindly ask that dogs are left at home when visiting.
Can I visit the farm without a ticket?
Unfortunately, we are not open for general visitors.
Access to the flower farm is only available during our scheduled ticketed events, workshops and experiences.
This allows us to carefully manage visitor numbers, protect our flowers and ensure everyone has a relaxed and enjoyable experience when visiting.
You can find details of our upcoming events here:
https://theleicestershireflowerfarm.co.uk/collections/events
Does everyone need a ticket?
For our Pick Your Own sessions, each person picking flowers requires a ticket. You’re welcome to bring one non-picking companion to enjoy the experience with you.
For all other events, including workshops and special events, every attendee must have their own ticket. Unfortunately, we cannot accommodate walk-ins or additional guests on the day.
We carefully limit the number of tickets available for every event to ensure a relaxed, enjoyable experience for all our visitors while protecting our flowers and allowing everyone plenty of space to enjoy the farm.
You can find information on all our upcoming events and book a ticket here:
https://theleicestershireflowerfarm.co.uk/collections/events
Can I get a refund?
We understand that sometimes plans change. As our events have limited spaces, cancellations can make it difficult for us to refill places at short notice.
For Pick Your Own sessions, cancellations made more than 48 hours before the session will be eligible for a refund. Cancellations within 48 hours of the session are non-refundable, but tickets can be transferred to another person.
For most other events and workshops, cancellations made more than 7 days before the event will be eligible for a refund. Cancellations within 7 days of the event are non-refundable, but tickets can be transferred to another person. Information on cancellations and refunds can also be found on each specific event page.
If we need to cancel an event, you will of course receive a full refund.
Do you sell gift bouquets?
Yes we offer a range of Seasonal Bouquets. Full details including how to order, can be found here:
https://theleicestershireflowerfarm.co.uk/products/seasonal-farm-bouquet
Do you sell buckets of flowers?
Yes we do, full details on our Seasonal Flower Buckets including how to order, can be found here:
https://theleicestershireflowerfarm.co.uk/products/seasonal-flower-bucket
Do you deliver flowers?
Yes! We offer local delivery across selected areas around the farm, including:
LE11, LE12, NG1, NG2, NG8, NG9, NG10, NG11, NG12, NG13 and DE74.
Do you sell gift vouchers?
Yes we offer e-gift cards in different denominations, which can be redeemed against any of our events or products in our online store. For full details visit our shop:
https://theleicestershireflowerfarm.co.uk/products/the-leicestershire-flower-farm-e-gift-card
Do you do weddings?
Yes! We offer a range of wedding flower options, from DIY buckets to fully arranged wedding flowers.
Please visit our Weddings page for full details, and how to enquire.
Do you grow strawberries or offer fruit picking?
No. We specialise in growing seasonal cut flowers and do not grow strawberries or any other fruit. Our Pick Your Own sessions are exclusively for flowers.
https://theleicestershireflowerfarm.co.uk/products/pick-your-own-flowers
Do you have any vacancies?
We don’t currently have any vacancies. If this changes, we’ll advertise any available roles on our website and social media, so please keep an eye on those for future opportunities.
Can we collaborate?
We’re always happy to hear from people interested in working with The Leicestershire Flower Farm. From time to time we may offer opportunities for carefully selected collaborations or creative projects that align with our values.
If you have an idea you’d like us to consider, please get in touch with some details. Please note that we’re unable to accommodate every request.